What makes Elnaz fragrances different?

Elnaz focuses on creating fragrances that balance quality, performance, and affordability. Each scent is crafted using carefully selected oils to ensure a smooth, long-lasting experience that feels refined rather than overpowering.

How long do your perfumes last?

Our fragrances are designed to offer strong longevity, typically lasting several hours depending on skin type, environment, and application.

Are your fragrances suitable for daily use?

Yes, Elnaz fragrances are created to be versatile—suitable for both everyday wear and special occasions. The compositions are balanced to be noticeable without being overwhelming.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery nationwide. Orders may require confirmation via call or WhatsApp before processing to ensure smooth delivery.

How long does delivery take?

Orders are usually delivered within 5–7 business days across Pakistan. Delivery times may vary slightly depending on your location.

Can I return or exchange a product?

We understand that fragrance is a personal experience. You may request a return or exchange under our policy conditions. The product should not be excessively used, and requests must be made within the specified timeframe after delivery.

Can I test the fragrance before deciding?

You may test the fragrance with 1–2 sprays to understand the scent. Excessive usage may make the product ineligible for return or exchange.

How should I store my perfume?

To maintain quality, keep your perfume in a cool, dry place away from direct sunlight and heat. Proper storage helps preserve the scent and its performance.

Will the fragrance smell exactly the same on everyone?

Not always. A fragrance can smell slightly different depending on skin chemistry, environment, and weather conditions. This is completely normal and part of the fragrance experience.

How can I contact Elnaz for support?

You can reach out to us via email or WhatsApp for any questions, order updates, or assistance. Our team aims to respond as quickly as possible.

Do you restock sold-out products?

Yes, we restock popular items whenever possible. Availability may vary, so we recommend staying connected with us for updates.

Are your fragrances inspired by designer perfumes?

Yes, some of our fragrances are inspired by well-known designer scents to offer a familiar experience, however not all of our perfumes are based on inspirations, as we also focus on creating unique compositions that reflect our own identity.