At Elnaz, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

Information We Collect

When you interact with our website, we may collect personal information such as your name, phone number, email address, shipping address, and payment details. We may also collect non-personal data such as browser type, device information, and browsing behavior to improve your experience.

How We Use Your Information

The information we collect is used to process your orders, provide customer support, improve our services, and communicate with you regarding your purchases, updates, or promotional offers. We ensure that your data is only used for relevant and necessary purposes.

Payment Security

All payments made through our website are processed through secure and trusted payment gateways. We do not store your sensitive payment information such as card details on our servers.

Sharing of Information

Elnaz does not sell, trade, or rent your personal information to third parties. Your data may only be shared with trusted service providers, such as delivery partners or payment processors, strictly for order fulfillment and operational purposes.

Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand user behavior and improve website functionality. You can choose to disable cookies through your browser settings if you prefer.

Your Rights

You have the right to access, update, or request deletion of your personal information. If you wish to do so, you may contact us using the details provided below.

Updates to This Policy

Elnaz reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page.